CB105vcx

Foundations of Community Building & Engagement

Do you give, involve, collaborate, or power share with residents as part of your work?

Join us in comparing four different community engagement strategies: providing services, building relationships, engaging residents, and community organizing. While each community strategy can be useful, they create different benefits and lead to different results. It’s critical that our organizations understand the different community strategies and when and how to use them. Explore how your organization currently interacts with residents and create a plan that enhances connection and collaboration with residents.

Whether you’re new to the field, been in it for decades, represent property management, or simply don’t understand what CB&E is—this course is for you. We’ll dig into how community building and engagement strategies benefit your organization, residents, local community, and your bottom line.

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Compare four community strategies to understand their unique benefits and when to use each.

Assess your organization’s approach and create a plan to strengthen resident collaboration and leadership.

Build practical skills to engage, empower, and connect with residents for lasting community impact.

What to Expect

This course takes place over 4 days. Days 1 and 3 are each comprised of a total of 4 hours of live online instruction, divided into two sessions with a 1-hour break in between. Days 2 and 4 are dedicated to self-paced completion of all activities and assignments. All required coursework is due by 11:59 p.m. PT on the designated day of class.

Learner Expectations

To get the most out of this course, please complete any pre-work by the deadlines provided, attend and actively participate in all live sessions, and review the lesson materials regularly. You’ll be asked to join collaborative activities, share your experience, and ask questions along the way. Be sure to manage your time so you can complete all required tasks on schedule.

Technical Expectations

To get the most out of this course, you should be comfortable using Microsoft Word, PowerPoint, and Zoom. We recommend having two monitors during live sessions—it makes it easier to follow along and participate. A webcam (even the one built into your laptop works great) and knowing how to download and upload files will also come in handy.

Key Assignments

Throughout the course you’ll complete key assignments that reinforce your learning and practical application. One such assignment involves completing a worksheet on community engagement strategies. You’ll also develop a community engagement strategy plan that you'll work on individually, discuss with others during live Zoom sessions, and turn in on the final day of class.

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Course Catalog

CB107vcx Community Engagement and Activation Strategies

Learn effective strategies to engage and activate residents for stronger communities. This foundational course explores power dynamics, asset-based approaches, and the role of partnerships in community work. Develop practical skills to build trust, foster inclusivity, and create action plans that strengthen your organization’s engagement and activation efforts.

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CB108vcx The Power of Communication: Talking, Listening and Messaging

Explore how your words and actions shape the way others perceive and respond to you. This course helps you understand the power of communication and equips you with tools including active listening, group facilitation, and audience-specific messaging to build stronger community connections.

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CB310vcx Understanding & Influencing Public Policy

Learn how to influence public policy and amplify your community’s voice. This course helps you understand government structures, legal limits for nonprofits, and strategies for advocacy. Gain tools to build relationships with policymakers and develop action plans that support your community’s goals.

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What You'll Learn

This course introduces four community participation strategies—services, building, engagement, and organizing—and helps you understand their distinct roles in fostering community collaboration. You’ll assess your organization’s current practices and explore how to shift toward more inclusive and empowering approaches. Through interactive discussions, you’ll learn how to align staff and resident roles, address power dynamics, and create a 30-60-90 day action plan to enhance community engagement. Whether you're new or experienced, this course equips you with practical tools to strengthen your community impact. 

  • Compare four community strategies to understand their unique benefits and when to use each.
  • Assess your organization’s approach and create a plan to strengthen resident collaboration and leadership.
  • Build practical skills to engage, empower, and connect with residents for lasting community impact.

Course Schedule

Day 1:

Monday, May 4, 2026 | 9:00 AM - 1:00 PM EST
Kickoff session covering course overview, introductions, and foundational concepts


Day 2:
Wednesday, May 6, 2026 | 9:00 AM - 1:00 PM EST
Live instruction on advanced strategies and case studies


Day 3:
Wednesday, May 6, 2026 | 9:00 AM - 1:00 PM EST
Live instruction on advanced strategies and case studies

Who This Course Is For

Ideal For:

  • Nonprofit staff supporting affordable housing programs
  • Anyone working in communities
  • Government employees seeking opportunity to support communities

Come Prepared for the Course

Welcome to this accelerated 4-day faculty-led course which is designed for optimal interactivity and engagement. Days 1 and 3, are each comprised of a total of 4 hours of live online instruction, divided into two sessions with a 1-hour break in between. Days 2 and 4 are dedicated to self-paced completion of all activities and assignments. All required coursework is due by 11:59 p.m. PT on the designated day of class.

Pre-Work & Preparation

Pre-Work & Preparation

Complete all pre-work by provided deadlines

Active Participation

Active Participation

Attend live sessions and engage in collaborative activities

Software Requirements

Software Requirements

Microsoft Excel and Zoom proficiency required

Hardware Setup

Hardware Setup

Dual monitors, webcam, and file management capabilities

Your Instructor

NWA Faculty

NWA Faculty

Instructor

Instructor bio will be displayed here.

What Learners Are Saying

"This course gave me exactly what I needed to get started in housing counseling. The practical tools and real-world examples made it easy to apply what I learned immediately with my clients."

Maria Rodriguez

Housing Counselor, Urban CDC

"As someone transitioning from social work into housing counseling, this course provided the perfect foundation. The content was incredibly relevant to my daily work."

David Chen

Community Development Specialist

"The instructor's expertise really shines through in every module. I appreciated the balance of theory and practical application."

Sarah Johnson

Housing Program Manager

Community Engagement Master Credential

Community Engagement Master Credential

CB105vcx is one of five courses that make up this Master Credential

Courses needed to earn this credential:

  • CB105vcx
  • CB106vcx
  • CB107vcx
  • CB108vcx
  • CB200vcx
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Ready to Get Started?

Join hundreds of housing counselors building the skills to create lasting community impact

$595
Enroll Now