Faculty - Led Course | All Levels

HO211vc: Credit Counseling for Maximum Results

In this course, you’ll gain the tools and confidence to deliver high-impact credit counseling sessions. You’ll learn how to interpret credit reports, understand credit scoring models and apply consumer credit laws. Through real-world case studies, you’ll practice identifying credit challenges, developing action plans and guiding clients toward stronger credit profiles. You’ll also explore how to deliver credit education in your community that helps clients rebuild or establish credit. This course is ideal for counselors seeking deeper knowledge and practical strategies to improve client outcomes.

What You'll Learn

  • Learn to interpret credit reports and explain credit scores in clear, practical ways.
  • Guide clients to build or rebuild credit with step-by-step, results-focused action plans.
  • Deliver structured counseling sessions that empower clients to improve credit and achieve financial goals.

Live Session Schedule

Week 1:

July 14, 2026 | 1:30pm EST

Week 2:

July 21, 2026 | 1:30pm EST

Week 3:

July 28, 2026 | 1:30pm EST

Week 4:

August 4, 2026 | 1:30pm EST

Come Prepared for the Course

This faculty-led course takes place over four weeks and includes up to a 90-minute weekly live web conference session, self-paced online assignments and the use of peer discussion forums. Learners should expect to spend approximately four hours per week on course related reading and assignments. All required coursework is due by 11:59 p.m. PT on the designated day of class.

Pre-Work & Preparation

Pre-Work & Preparation

Complete all pre-work by provided deadlines

Active Participation

Active Participation

Attend live sessions and engage in collaborative activities

Software Requirements

Software Requirements

Microsoft Word, PowerPoint, and Zoom proficiency required

Hardware Setup

Hardware Setup

Dual monitors, webcam, and file management capabilities

Your Instructor

Rhonda Williams

Rhonda Williams

Faculty Member | NeighborWorks

Rhonda J Williams is the founder of Exodus Training & Consulting Group with over 15 years of experience in learning and development, coaching, financial capability, and program and curriculum development. A Certified Executive & Personal Development Coach, Rhonda brings a human-centered approach to her work as a coach, trainer, and speaker. Rhonda has worked successfully with financial institutions, private-sector, and non-profit organizations to improve their internal culture, program and community development goals, and organizational outcomes. Rhonda’s presentations are impactful, insightful & inspiring. “Her delivery style is both animated and precise, and she successfully challenges students to examine themselves by using appropriate examples”, Director, Academic Assistance & Career Services, Georgia State University. Rhonda’s knowledge of money matters has been featured in Upscale Magazine and her personal life mission is “to authentically live a life of freedom, purpose, and joy and take as many people with me as I can.” She is a devoted friend, daughter, and lover of all things: sunshine, travel, and home design.

What Learners Are Saying

"This course gave me exactly what I needed to get started in housing counseling. The practical tools and real-world examples made it easy to apply what I learned immediately with my clients."

Maria Rodriguez

Housing Counselor, Urban CDC

"As someone transitioning from social work into housing counseling, this course provided the perfect foundation. The content was incredibly relevant to my daily work."

David Chen

Community Development Specialist

"The instructor's expertise really shines through in every module. I appreciated the balance of theory and practical application."

Sarah Johnson

Housing Program Manager

Ready to Get Started?

Join hundreds of housing professionals building the skills to create lasting community impact

$595
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