HO288vcx: Rental Eviction Intervention Certification Part 1
This course builds essential skills for rental housing counselors supporting clients at risk of eviction. Participants learn to explain the eviction process, apply counseling and coaching techniques, and use tools such as crisis budgets and rental assistance programs. Real-world scenarios help counselors practice collaborating with landlords, courts, and service providers. The course also covers strategies to reduce harm when eviction is unavoidable, ensuring clients maintain stability and access critical resources during housing crises. By the end, counselors are equipped to deliver informed, compassionate support that promotes housing retention and financial resilience. HO388 Rental Eviction Intervention Certification Part 2: Program Design and Delivery is required for full certification. There is an exam with this course and participants must pass the exam with a minimum of 80%. This course has 18 hours that count for certification renewal.
What You'll Learn
- Learn to support renters in crisis by explaining eviction prevention steps and key resources.
- Help clients reduce harm when eviction is unavoidable by connecting them to vital support services.
- Apply counseling and coaching skills with empathy, using fair housing and trauma-informed practices.
Live Session Schedule
Come Prepared for the Course
This faculty-led course takes place over four weeks and includes up to a 90-minute weekly live web conference session, self-paced online assignments and the use of peer discussion forums. Learners should expect to spend approximately four hours per week on course related reading and assignments. All required coursework is due by 11:59 p.m. PT on the designated day of class.
Pre-Work & Preparation
Complete all pre-work by provided deadlines
Active Participation
Attend live sessions and engage in collaborative activities
Software Requirements
Microsoft Word, PowerPoint, Padlet, and Zoom proficiency required
Hardware Setup
Dual monitors, webcam, and file management capabilities
Your Instructor
NWA Faculty
Instructor
What Learners Are Saying
Rental Eviction Intervention Certification
Equip yourself with the knowledge and skills to prevent evictions, support at‑risk renters, and strengthen housing stability through effective intervention strategies.
Courses needed to earn this credential:
- HO288
- HO388
Ready to Get Started?
Join hundreds of housing professionals building the skills to create lasting community impact