LaDonna is dedicated to empowering consumers with knowledge to support informed decision-making. She is equally committed to providing practitioners with counseling, coaching, and group education training. Her career began as a subsidized property manager, and she has experience in various housing programs. With over 40 years of experience, her work includes pre- and post-purchase, and reverse mortgage counseling, financial management, renters’ rights and responsibilities, fair housing, and judicial non-compliance processes. Under her leadership, consumers received reliable educational resources, and industry partners benefited from relevant training. She fosters collaborations with government agencies, nonprofits, the military, and neighborhood groups to address community needs. Her contributions include homebuyer and renter education handbooks, online courses, eBooks, video tutorials, podcasts, and live reels. Notably, an instructor-led curriculum titled “Assisting Buyers in Becoming Mortgage-Ready” for housing professionals. She has been recognized for her advocacy efforts and takes great pride in helping families overcome barriers to achieve and maintain housing stability.