Faculty - Led Course | All levels

ML280vcx: Coaching Skills for Managers

Coaching those we manage is a key element of leadership. It can help you develop a better relationship with your team, resulting in higher productivity and greater morale. Beyond simply managing, coaching your team can help them better fulfill their potential and enhance the skills they have. WHY COACH? Because it works. Listening actively, offering acknowledgment and respect, ensuring confidentiality, asking questions that encourage deeper thinking, and facilitating SMART goal-setting can add up to a lot.

What You'll Learn

  • Learn coaching skills to build trust, boost morale, and strengthen team performance as a manager.
  • Understand personality types and use coaching techniques to motivate and support every team member.
  • Foster open communication, accountability, and a positive culture through practical, hands-on coaching strategies.

Live Session Schedule

Day 1:

Tuesday, May 5th, 2026
Session 1: 12:00 PM - 2:00 PM EST Session 2: 3:00 PM - 5:00 PM EST

Day 3:

Thursday, May 7th, 2026
Session 1: 12:00 PM - 2:00 PM EST Session 2: 3:00 PM - 5:00 PM EST

Come Prepared for the Course

This course takes place over 4 days. Days 1 and 3 are each comprised of a total of 4 hours of live online instruction, divided into two sessions with a 1-hour break in between. Days 2 and 4 are dedicated to self-paced completion of all activities and assignments. All required coursework is due by 11:59 p.m. PT on the designated day of class.

Pre-Work & Preparation

Pre-Work & Preparation

Complete all pre-work by provided deadlines

Active Participation

Active Participation

Attend live sessions and engage in collaborative activities

Software Requirements

Software Requirements

Microsoft Word, PDF downloading, and Zoom proficiency required

Hardware Setup

Hardware Setup

Dual monitors, webcam, and file management capabilities

Meet Your Instructor

Melissa Flynn

Melissa Flynn

Faculty Member | NeighborWorks

Melissa Flynn is a passionate entrepreneurial leader with over 33 years of experience in the nonprofit sector. She is the Chief of Staff at the Center for Workforce Inclusion and the President and CEO of Flynn Strategic Solutions. Melissa specializes in increasing organizational effectiveness, leadership development, and nonprofit governance. She holds post-secondary certificates in Nonprofit Management from Georgetown University and the University of Wisconsin-Extension.

What Learners Are Saying

"This course gave me exactly what I needed to get started in housing counseling. The practical tools and real-world examples made it easy to apply what I learned immediately with my clients."

Maria Rodriguez

Housing Counselor, Urban CDC

"As someone transitioning from social work into housing counseling, this course provided the perfect foundation. The content was incredibly relevant to my daily work."

David Chen

Community Development Specialist

"The instructor's expertise really shines through in every module. I appreciated the balance of theory and practical application."

Sarah Johnson

Housing Program Manager

Coaching for Supervisors Micro-Credential

Coaching for Supervisors Micro-Credential

Courses needed to earn this credential:

  • ML280: Coaching Skills for Managers (in-person or faculty-led)
  • ML287: Coaching Teams to Build Leadership (in-person or faculty-led)
Learn More

Ready to Get Started?

Join hundreds of community development professionals building the skills to create lasting community impact

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$595
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Complete Course Bundle

Get this course plus ML287vcx at a special bundled price. Perfect for professionals seeking the Coaching for Supervisors Micro-Credential.

This bundle includes:

  • ML280vcx: Coaching Skills for Managers (this course)
  • ML287vcx: Coaching Teams to Build Leadership
$1,180
$950
You save $240!
Enroll in Bundle